I empower GLAM (Galleries, Libraries, Archives, and Museums) institutions to use evaluation and data to inform decision-making, support strategic planning and advocacy, and communicate impact.
Expertise
- Economic & Social Impact Studies
- Library Impact Training
- IFLA Training: Measurement, Evaluation, and Demonstrating the Impact of Library Services
- Outcome Evaluation
- Strategic Planning & Implementation
- Data Strategy Development & Management
- Custom Research
- Project Management
Clients
Libraries
- KPI Development Research & Workshop
Brantford Public Library
- Staff Day Presentation
- Strategic Planning
Kingston Frontenac Public Library
- Library Impact Training on behalf of IFLA
- Training: Outcome Evaluation
- Strategic Planning
- Library Impact Training on behalf of IFLA
- Collections Operations Plan
- Culture Plan
- Economic Impact Study
Library-Related Organizations
Canadian Research Knowledge Network
Canadian Urban Libraries Council
- Custom research:
CIRCL: Collaborative Institute for Rural Communities & Librarianship
- Custom Research:
- Value of GLAMs Feasibility Study
- Training: Program Evaluation
- Data-Informed Planning
Partners Library Action Network (PLAN)
- Training:
- Demonstrating Library Value
- Developing Vision, Mission, Long Range Goals and Strategic Plans
- Writing and Implementing Library Policies and Procedures
- How to Become a Community-Centric Library
Texas State Library & Archives Commission
- LSTA 2018-2022 5-Year Plan Evaluation
- Training: Outcome Evaluation
Kim established Brightsail Research in 2003 to empower libraries to use evaluation and data to inform operations, support advocacy, and communicate library value and impact.
In 2025, Kim sunsetted the Brightsail brand. She continues her library impact work through consulting, teaching, and volunteering.

