Consulting

I empower GLAM (Galleries, Libraries, Archives, and Museums) institutions to use evaluation and data to inform decision-making, support strategic planning and advocacy, and communicate impact.

Expertise

  • Economic & Social Impact Studies
  • Library Impact Training
  • IFLA Training: Measurement, Evaluation, and Demonstrating the Impact of Library Services
  • Outcome Evaluation
  • Strategic Planning & Implementation
  • Data Strategy Development & Management
  • Custom Research
  • Project Management

Clients

Libraries

Innisfil IdeaLAB & Library

Barrie Public Library

  • KPI Development Research & Workshop

Brantford Public Library

  • Staff Day Presentation

Jarrell Community Library

  • Strategic Planning

Kingston Frontenac Public Library

London Public Library

Niagara Falls Public Library

Ottawa Public Library

Richmond Hill Public Library

  • Collections Operations Plan

Toronto Public Library

  • Culture Plan
  • Economic Impact Study

Library-Related Organizations

Canadian Research Knowledge Network

Canadian Urban Libraries Council

CIRCL: Collaborative Institute for Rural Communities & Librarianship

Library and Archives Canada

  • Custom Research:
    • Value of GLAMs Feasibility Study

Ontario Library Service

  • Training: Program Evaluation
  • Data-Informed Planning

Partners Library Action Network (PLAN)

  • Training:
    • Demonstrating Library Value
    • Developing Vision, Mission, Long Range Goals and Strategic Plans
    • Writing and Implementing Library Policies and Procedures
    • How to Become a Community-Centric Library

Texas State Library & Archives Commission

Cultural Organizations

Galleries Ontario / Ontario Galleries

  • Program Evaluation

Toronto Botanical Garden

  • Program Evaluation
Logo for Brightsail Research & Consulting

Kim established Brightsail Research in 2003 to empower libraries to use evaluation and data to inform operations, support advocacy, and communicate library value and impact.

In 2025, Kim sunsetted the Brightsail brand. She continues her library impact work through consulting, teaching, and volunteering.