Wanted: Training & Documentation Coordinator

Description

  • Responsible for delivering classroom training and creating supporting training materials for systems.
  • Complete knowledge evaluations for training classes
  • Maintenance of Unitrax training environment for training
  • Answer questions/research answers/provide support for trainees
  • Thorough research into training updates, to ensure all perspectives are considered.
  • Developing lesson plans and training materials for classroom training
  • Developing & updating on-line training modules for self-study training programs.
  • Liaise with ITO Account Management for training needs & feedback
  • Travel for client training delivery

Requirements

  • Unitrax expertise required (navigation, processing, tables, entity set-up)
  • Demonstrates strong verbal and written communication skills
  • Proficiency in Excel, Word, Powerpoint, etc.
  • Flexible to work with training schedules
  • Demonstrates excellent analytical and problem-solving skills.
  • Strong organizational skills and excellent attention to detail.
  • Demonstrated ability to multi-task within a deadline driven environment.
  • Completed IFIC, Instructional Techniques or CSC course(s) is an asset
  • Ability to travel is a requirement

Type of Position

Full Time

Business Unit

Client Delivery Training & Documentation

Location

Mississauga

To apply, contact Daryl Daley